Enterprise ICT & Technology Solutions — Zambia

Enterprise ICT Solutions
Built for Critical Operations.

Artem Solutions is Zambia's enterprise ICT systems integrator — designing, securing and operating the technology behind leading mining, government, financial services, healthcare and industrial organisations. Cybersecurity. Networking. Cloud. Data centres. Managed services. Physical security. Delivered end-to-end under one accountable partner.

Enterprise data centre with active server infrastructure

Live operations

Designed, built and monitored to enterprise standard.

Cybersecurity-first

NIST- and ISO-aligned controls protecting regulated enterprise environments.

Enterprise networking

Certified specialists across Cisco, Fortinet, Microsoft, Dell and HPE stacks.

Mission-critical uptime

24/7 monitoring, DR and managed services under measurable SLAs.

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Years in operation
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Enterprise projects delivered
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Corporate clients served
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Certified specialists
0.9%
Availability target
0/7
Support
Why Artem

Zambia's enterprise ICT and technology partner.

Regulated operators, government institutions and blue-chip enterprises rely on Artem to design, secure and operate the technology behind their most critical business functions.

Artem specialists commissioning enterprise network equipment on site

On site

Zambian specialists, certified deployments, documented handover.

Cybersecurity by design

NIST- and ISO 27001-aligned architecture, next-gen firewalls, identity hardening and 24/7 monitoring — architected for regulators, banks and mission-critical operators.

Enterprise systems integration

Networking, cloud, data centres, unified communications and Microsoft infrastructure — designed, deployed and documented by certified specialists.

Mission-critical operations

Managed IT, backup and disaster recovery, and incident response delivered under measurable SLAs — the operating discipline enterprise clients expect.

Zambian, accountable partner

Locally owned, vendor-neutral and on-the-ground — one relationship across your entire enterprise technology stack, backed by supporting electrical and infrastructure capability.

Certifications & Compliance

Certified, compliant and audit-ready.

Vendor certifications and regulatory registrations that meet the procurement bar for mining, government, banking and enterprise clients.

  • Microsoft

    Cloud & Microsoft 365 Partner

    Vendor

  • Cisco

    Networking & Security specialisation

    Vendor

  • Fortinet

    NSE-certified engineering

    Vendor

  • Dell Technologies

    Server, storage & client compute

    Vendor

  • HP Enterprise

    Compute & Aruba networking

    Vendor

  • VMware

    Virtualisation & cloud infrastructure

    Vendor

  • Veeam

    Backup & disaster recovery

    Vendor

  • Hikvision

    CCTV & access control

    Vendor

  • ISO 27001

    Information-security readiness

    Compliance

  • OSHA / MSD

    Site safety & compliance

    Compliance

  • ZPPA

    Registered Zambian supplier

    Registration

  • PACRA

    Registered Zambian company

    Registration

Trusted by leading organisations

Delivering for Zambia's most demanding operators.

A representative selection of institutions and corporates who have engaged Artem.

  • National Assembly
  • Zambia Army
  • Engineering Institution of Zambia
  • Road Development Agency
  • PACRA
  • Metacom
  • Ministry of Health
  • Corporate Banking Group

Client references and case studies available under NDA on request.

Technology Partners

Certified partnerships with global technology leaders.

Authorised distribution and vendor-certified specialists across Microsoft, Cisco, Fortinet, Dell, HPE, VMware, Veeam and more.

Cisco logo
Microsoft logo
Fortinet logo
Dell Technologies logo
HP Enterprise logo
VMware logo
Veeam logo
Lenovo logo
Hikvision logo
Ubiquiti logo
Sophos logo
Schneider Electric logo
Featured projects

Proven Enterprise Technology Projects.

Representative enterprise ICT implementations we have designed and delivered across Zambia. Full client references are provided under NDA on request.

Technician splicing fibre optic cables on site
Mining

Site-wide fibre backbone for a large corporate operation

  • Corning single-mode fibre
  • Cisco Catalyst switching
  • Fortinet firewalls
Challenge
A distributed mining operation ran on ageing copper and unmanaged fibre links, with recurring outages between pit, plant and administration blocks disrupting SCADA telemetry and site security systems.
Solution
Route survey, low-level design and installation of an 18 km, 72-core single-mode redundant ring, with OTDR-certified splices, labelled patch fields and full as-built drawings.
Outcome
Multi-gigabit redundant backbone commissioned ahead of schedule, zero-downtime cutover, and a documented physical layer that now underpins CCTV, Wi-Fi and control-room integration.
Zambia2024
Case study
CCTV control room
Financial Services

Enterprise CCTV rollout across a national bank branch network

  • Hikvision IP cameras
  • Milestone VMS
  • ZKTeco access control
Challenge
Inconsistent, low-resolution CCTV across branches produced evidence gaps and slow incident response, with no central visibility from the head-office security team.
Solution
Standardised IP-CCTV design, per-branch installation, centralised VMS and storage sizing, and integration into the bank's security operations centre with operator training.
Outcome
Evidentiary-grade coverage across every branch, sub-minute central incident visibility, and a repeatable branch template for future rollouts.
Nationwide, Zambia2024
Case study
Network switches in a rack
Government

Government ministry network and Wi-Fi refresh

  • Cisco
  • Fortinet
  • Cisco Meraki
Challenge
End-of-life core and access switches, flat network segmentation and unmanaged Wi-Fi were creating both performance and compliance exposure for a Government ministry.
Solution
Full core-to-edge refresh with Cisco switching, Wi-Fi 6 access points, Fortinet perimeter and internal firewalling, and VLAN and role-based segmentation.
Outcome
Higher-throughput, segmented network with reduced perimeter exposure and central management across every floor of the ministry.
Lusaka, Zambia2023
Case study
Independent ICT and security audit documentation with compliance dashboard
Government

Independent ICT & Security Audit of an Electronic Management Platform

  • NIST CSF
  • ISO 27001
  • CIS Controls
  • OWASP
Challenge
A regulatory authority commissioned an independent ICT and cybersecurity assessment of its electronic management system to ensure the solution met security, integrity and governance requirements prior to operational use.
Solution
Performed a full technical and governance review including infrastructure assessment, application security testing, user access management, encryption validation, database security, audit logging, backup and disaster recovery verification, and compliance against recognised security best practices.
Outcome
Produced an executive assurance report with detailed technical findings, risk ratings and actionable recommendations that strengthened platform security, improved governance controls and enhanced confidence in the integrity and transparency of the electronic voting system.
Lusaka, Zambia2024
Case study
Why customers stay

The reasons clients renew — year after year.

Beyond the specification sheet: the operational habits that keep enterprise clients working with us long after project handover.

Fast response

One business day to a scoped response — hours for emergencies under SLA.

Local specialists

Zambian teams, on the ground across Lusaka, the Copperbelt and remote sites.

Real documentation

As-builts, OTDR traces, IP schemas, runbooks — handover you can actually operate.

Long-term support

We stay after handover. Monthly reporting, patching and lifecycle management.

Vendor-neutral advice

We integrate the right platform for the workload — not the one that pays the highest rebate.

Certified deployments

Vendor-certified specialists, safety-compliant delivery, warranty-covered stack.

Client voices

What our clients say.

Artem delivered our site-wide fibre and network refresh on programme and to specification. Their technical documentation is the standard we now expect from every vendor.

ICT Manager

Large Copperbelt mining company (client name withheld)

Mining

Latest insights

Ready to plan your next enterprise ICT programme?

From a scoped quote to a full technology engagement — our team responds within one business day.