Why Artem

A Zambian systems integrator built for enterprise delivery.

Artem Solutions Limited is a Zambian enterprise ICT systems integrator delivering secure networking, cybersecurity, cloud, data-centre infrastructure, unified communications, managed services and physical security to mining, government, financial services, healthcare and industrial clients.

Our story

Built to deliver enterprise ICT — locally, and to global standards.

Artem Solutions Limited is a Zambian-owned systems integrator serving mining, government, financial services, healthcare, industrial and commercial clients across the country. We combine enterprise ICT, cybersecurity and managed services with the supporting electrical, facilities and specialised-supply capability required to deliver real-world enterprise programmes on the ground.

Our solutions team is organised around delivery — not selling. Every engagement is scoped, designed, delivered and handed over with the documentation, testing and operational runbooks that operators, regulators and financiers expect from an enterprise partner.

We work with the vendors that global operators trust — Cisco, Fortinet, Microsoft, Dell Technologies, HPE, Lenovo, Schneider Electric, VMware, Veeam and others — and we stay vendor-neutral so that the design is driven by the workload, not the incentive.

Mission & vision

What we're here to do.

Our mission

To deliver secure, resilient and well-engineered ICT infrastructure that Zambian enterprises, government institutions and industrial operators can depend on — combining global vendor standards with local engineering, support and accountability.

Our vision

To be the enterprise ICT and cybersecurity partner of choice in Zambia and the region — recognised for engineering integrity, delivery discipline and the long-term performance of the systems we design, build and operate.

Our values

What we hold ourselves to.

Execution first

We are measured by what we deliver — on programme, to specification, documented.

Delivery discipline

Every project runs on design, controls, testing and defensible documentation.

Vendor-neutral integration

The right platform for the workload — not the platform we happen to sell.

Long-term partnership

We stay accountable long after handover, under formal SLAs where required.

Leadership

The people accountable for delivery.

Our leadership team combines decades of enterprise ICT, cybersecurity and infrastructure delivery experience across regulated and industrial sectors.

James Shumba, Managing Director of Artem Solutions

James Shumba

Managing Director

Enterprise ICT professional with experience delivering networking, cybersecurity, infrastructure and digital transformation projects across mining, financial services and government sectors. 20+ years of experience as an IT professional, strategic leader and business management expert.

Enterprise ICTCybersecurityDigital transformationStrategy
Our approach

How we deliver every engagement.

01

Discover & scope

We start with a site survey, workload analysis and stakeholder interviews to define the real problem before proposing a solution.

02

Design & specify

Vendor-neutral architecture, bills of materials, IP schemas and security controls documented and signed off before procurement.

03

Deliver & test

Certified engineers, safety-compliant installation, structured commissioning and factory/site acceptance testing.

04

Operate & support

Runbooks, monitoring, SLAs, patching and lifecycle management — we stay accountable after handover.

Why clients choose us

Six reasons enterprise operators stay with Artem.

Certified specialists

Vendor-certified engineers across Cisco, Fortinet, Microsoft, Dell, HPE, Schneider Electric and more.

On-the-ground in Zambia

Local teams across Lusaka, the Copperbelt and remote sites — no fly-in, fly-out delivery model.

24/7 response capability

Emergency response under formal SLAs, with hours-level turnaround for critical incidents.

Defensible documentation

As-builts, OTDR traces, IP schemas and runbooks — handover artefacts operators and auditors can actually use.

Vendor-neutral advice

We design for the workload, not the rebate. Every recommendation is justified against the brief.

Long-term partnership

Most of our revenue comes from repeat clients — we are measured by the relationship, not the transaction.

Start your project

Speak to our solutions team.

Tell us about your ICT, infrastructure or technology requirement — we respond within one business day.